Our contact details are below the relevant traffic department and RTMC details.
PLEASE READ THIS FIRST!
Please note that we are not AARTO. AARTO is an Act, not an entity. If you have any queries for the RTIA you will need to visit the RTMC's AARTO website www.aartosa.co.za. Please do not contact us to query if you have fines, if they have been marked as paid, etc. We can only assist you with specific queries as per our services page.
If you have queries for the JMPD AARTO you can try to contact them on
Tel: (011) 838-5401 / 5
Fax: (011) 833 2514
Calling the JMPD will result in a hit or miss situation. Sometimes they answer, most times they do not.
If you have queries for TMPD AARTO, you can contact
Mrs M R Mmitshana is the acting as Deputy Director: Transgression Administration until further notice.
Please forward all correspondence to her office at RuthMm@tshwane.gov.za.
She can be contacted at +27 (0) 12 358 5331
The TMPD does answer their phones.
The RTMC may possibly be contacted as below:
Tel: 086 122 7861/ 086 1AARTO1
Fax : 086 662 8861
*The RTMC has an automated system that will answer the phone and keep you holding indefinitely.
Telephone: +27 (0) 12 753 6802 or +27 (0) 81 302 3694
Fax: +27 (0) 86 647 3293
Post: PO Box 695, Henley on Klip, 1962, South Africa.
Whilst JPSA is one of the few organisations on this contact page that will always respond to you, please note that we cannot assist with any queries like you wanting to know if you have outstanding traffic fines etc. Please contact the appropriate authority above if you want that information. Please also realise that we get an awful lot of correspondence from frustrated people like yourself and coming back to you may take some time. Please do not get all demanding and arrogant with us, we are here to help and are not paid to do so.
Although we feel for you, we will no longer reply to people who choose to ignore this simple request.