Public hearings were held in the various provinces between 9 February 2018 and late April 2018. At all of these hearings, the senior executives of the Road Traffic Infringement Agency, Japh Chuwe and Thabo Tsholetsane (COO) gave differing PowerPoint presentations, while being introduced as the representatives from the Department of Transport, (which neither of them are).

At the Johannesburg hearing, Japh Chuwe, the Registrar of the Road Traffic Management Corporation was introduced as the CEO of the RTIA. There is no provision in the AARTO Act for a CEO and the Act specifically creates and refers to the Registrar of the Agency.